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Delete Your Account

We're sorry to see you go.

Entity: Revita Ayurveda Private Limited

Website: ORCCA.health

App: ORCCA (iOS / Android)

Effective Date: 24.03.2026

If you wish to delete your ORCCA account, please review the information below to understand what happens when your account is deleted and how to submit a deletion request.

What Happens When You Delete Your Account

When you request account deletion:

ActionDetails
Immediate deactivationYour account will be deactivated right away, and you will no longer be able to log in or access any services.
Permanent data removalAll personal data, including your profile, health records, chat history, tracker data, and uploaded files, will be permanently deleted within 30 days of the request.
Anonymized records retained for legal purposes

Certain anonymized records may be retained as required by Indian law:

  • Anonymized clinical summaries — up to 7 years (per Indian medical record-keeping regulations)
  • Financial transaction records — up to 8 years (per Indian tax and accounting requirements)

Once deletion is complete, this action cannot be undone. You would need to create a new account to use ORCCA again.

How to Delete Your Account

You can request account deletion using either of the following methods:

Method 1: In the App

Open the ORCCA app and navigate to:

Settings → Data & Privacy → Delete Account

Follow the on-screen prompts to confirm the deletion.

Method 2: Via Email

Send an email to hello@orcca.health from your registered email address with the following:

Subject: Account Deletion Request

Body: Include your full name and registered email address

Identity Verification

For your security, we will verify your identity before processing any account deletion request. This helps ensure that no one other than you can request the removal of your data.

If you submit your request via email, our support team may ask you to confirm additional details before proceeding.

Your Privacy Matters

For full details on how we collect, use, and protect your data, please review our Privacy Policy.

If you have questions or concerns about your data, contact us at hello@orcca.health .